Cost-Aware Business Process Management

The project proposes a novel holistic approach to managing the cost of business operations in a timely and context-aware manner. It will investigate, evaluate and enhance current approaches for the analysis, evaluation, treatment, and overall management of cost as it relates to business processes. Informed by relevant mathematical foundations, conceptual-analytical research, and empirical evidence from a range of case studies, the project will extend established process management approaches by explicitly including the concept of "cost" as an integral part of process definition and enactment.


This project will take place within the business process management (BPM) discipline at QUT's Information Systems School, one of 6 Schools within the Faculty of Science and Engineering.

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