In this project, we propose to bring together insights from the business and BPM communities. The objectives of this research project are to develop:
- An empirically-validated conceptual framework for cost-driven process governance
- A language and execution semantics for cost-informed business processes
- Algorithms for the design-time, run-time and post execution analysis of cost-informed business processes
- A proof-of-concept implementation of a cost-driven process automation system
- Techniques for cost-informed business process improvement
This project will deliver a range of techniques, tools and practices for recognising, predicting and managing costs in a wide-range of business operations. The deliverables will be new, evaluated artefacts (meta models, extended notations, selected instantiations, and enabling technologies) that allow the cost elements of a business process and their impact to be incorporated as a key consideration during process modelling and enactment. This will also allow feedback from process design and enactment to guide future cost management activities.