Cost-Aware Business Process Management

Cost-Informed Process Execution

The ability to steer business operations in alignment with the true origins of costs, and to be informed about this on a real-time basis, allows businesses to increase their profitability. In most organisations however, high-level cost-based managerial decisions are still being made separately from process-related operational decisions. In this project, we investigate how process-related decisions at the operational level can be guided by cost considerations and how these cost-informed decision rules can be supported by a workflow management system. Hereto, we will develop the conceptual framework together with data requirements and technical challenges that need to be addressed to realise cost-informed workflow execution. The feasibility of our approach will be demonstrated using a prototype implementation in the YAWL workflow environment.

Copyright © 2013 QUT BPM Discipline